Last updated: January 2026
Information We Collect
- Contact details: name, email address, phone number and delivery address.
- Order information: items purchased, sizes, order value and payment method.
- Technical data: IP address, browser type, device and pages viewed on jadan.pk.
- Communications: messages you send us by email, WhatsApp or social media.
How We Use Your Information
- To process, pack, ship and track your order.
- To provide customer support and handle returns or exchanges.
- To send order updates by SMS and email.
- To send marketing updates — only if you opted in, and you can unsubscribe anytime.
- To improve the website, our sizing guidance and our product range.
Payment Information
We do not store full card details on our servers. Online payments are handled by regulated third-party payment processors who apply their own security standards. Cash on Delivery orders involve no stored payment data at all.
Sharing Your Information
We share personal data only with parties who help us fulfil your order — courier partners, payment processors and communication providers — and only the data they need. We never sell, rent or trade your information.
Cookies
Jadan.pk uses cookies to keep your cart, remember preferences and understand how the site is used. You can block or delete cookies in your browser settings, though some parts of the site may stop working as intended.
Data Security
Data is transmitted over encrypted connections and access is restricted to team members who need it. No online system is perfectly secure, but we review our practices regularly and act quickly on any issue.
Data Retention
Order records are kept as long as needed for accounting, warranty and legal purposes. Marketing contact details are kept until you unsubscribe.
Your Rights
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your data where we're not legally required to keep it.
- Withdraw consent for marketing messages at any time.
Children's Privacy
Jadan.pk is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we'll remove it.
Changes & Contact
We may update this policy as the business evolves; the revision date above will always reflect the latest version. Questions about your data? Email privacy@jadan.pk.
